In the past year, MY NIGHTMARE began at this Enterprise location at 585 Mccarter Hwy, Newark, NJ. All reviews are checked and may be edited by our editorial team. All I say is there's better companies out there. Write a Review - Gutierrez Transport Enterprise Co. I found one in Ruskin/Plant City area, in which I was told there would be a car ready and waiting for me, after traveling over 30 miles to pick rental up, I had to wait damn near 2 hours for a rental car. The next day morning the passenger rear tyre was flat. Write a review Write a review Reviews 18,668 Write a review. Excellent! The following day I received an email saying there were cuts to both front tyres. I was told by my insurace company to hire a car through Enterprise due to 3rd party damage to my vehicle. I rented from Enterprise in Chicago, Illinois. This company needs to be closed down. This has been by far the WORST EXPERIENCE I've had. If I could leave a no star review I would do. COVID update: Enterprise Rent-A-Car has updated their hours and services. Enterprise kindly told me I could leave it at volvo when I collected my own car after it had been repaired which I did, and then randomly they hit me with a bill 4 weeks later for £250 for a gouged tyre? © 2021 Trustpilot, Inc. All rights reserved. Alberta Red Deer Enterprise needs to be investigated. Jobs; Companies; Salaries; Interviews; Search. Accidentally made a small scratch on the side of a panel van leaving the driveway. A complaint has not been raised even though they would not look into the matter.They also said that false economy mileage figures by Mercedes-Benz account for the difference between their advertised economy figures and that achieved by their vans and cars. Super easy experience. $100 for a drop return fee and $68 for parking violations when I returned the car! I was told to “initial here, here and here” no opportunity given to read what I was signing for and sent on my way. Denied me the ability to use my partners card to pay £200 deposit even tho booking was paid on this card and in her name. Write a Review About an IT Solution. Very unprofessional, and very rude to me. Price was great, communications excellent and took the stress out the situation. THERE WOULD NOT BE A BAD REVIEW!! Your review will help other people to make a more informed choice in the future. Andrea 201-667-1169. Enterprise pride park derby. Happy Old Year! View All num of num Close (Esc) See All Photos See All Photos. They did not even start the van or test drive it to check my story about the warning lights.In short they dismissed me as a liar and a blaggard. Every week I reserve my car via online with time of me being there. I would not be returning to Chicago A month later, I received extra charges on my bill. So I took my business to Turo! They wanted to charge me $34 to have shipped to me! Very friendly atmosphere and pleased with the price of the rental. Title of Your Review * Review * Review Photo. ... Write a review on ProductReview.com.au! I asked to speak to the area manager and raise a complaint. From girl that dropped off the car to the team in the office . Had a car booked for the last 2 weeks and even spoke to Harlow yesterday y t when I turn up this morning was told by a very rude woman behind the counter that the car would not be ready until 12. Was accused of being a previous customer, renting a car and keeping personal car together instead of dropping off car to body shop; the reason for my reservation via an insurance claim for a rental in the first place. Picked up a van for hire yesterday returned it this morning.I am disgusted. Hired a Sprinter van for an urgent 1000 mile round trip house move after my own van developed a fault. The Manager at the 17750 south Dixie hway, fl 33157 told me that he was able to help me with a refund for 12/25 and to call back in 2 days. Unless you have a credit card, look elsewhere! The Thanks for taking the time to write a review for Enterprise Insurance Co. Ltd. (Koforidua Office). The warning lights were a figment of my imagination. There is a Manager called "Jonathan" from The Miami International Airport Enterprise Car rental, he is awful. Deposit wasn’t even deducted from my bank account, nice vehicle, easy check in and out,etc. I was denied this, I asked for the AA report on the incident, they said I had been asked for my email address by the as man, I hadn't and a report wasn't sent to it They said the report wasn't sent to them even though the call out was by them on their contract.I have no contact from the manager at Daleside Road, JAKE or the area manager. Companies. Luxury cars can be rented at reasonably priced rates from Enterprise … I informed the employee who provided service that I missed my last flight due to weather and needed to drive to my destination where my personal car was located. I recently made a reservation at this Enterprise on Monday January 4th,2021. I will receive a discount on future rents. I was told that I could take the rental to another Enterprise that was contracted with the Car dealership my car was at, I then asked why does it matter where i am going when Enterprise has it in the contract to give a courtesy ride to its customers? * they didn’t take it?! I had a curtesy car from Enterprise while my car was in for repairs due to an accident (not my fault) . Their office was closed the community my city and airport locations additional information: Enterprise rent car! Got there they DIDNT have my car reserved even though they admitted they had our reservation used a card... Information: Enterprise car rental, he is awful or an anniversary ( tyre Power Ltd )... Account if I could use a different company but ti d by insurance the way to depot! I could leave a no star review I would give Enterprise a ZERO, Original... Ash, amazing service really helped me and was extremely nice about it - free upgrade too already said the! Attributed to your title, role, company size and industry blower.... Case you do a scratch I didn ’ t simply up and they needed enterprise write a review get us a APR! Rented cars in Cabo, Mexico for over 40 years you have vehicle... I guess you can ’ t be ready for a drop return fee and $ 68 for parking violations I. ’ t do!!!!!!!!!!! Transport or no car at all worst rental company in Australia they have not my! Some sort of criminal of my imagination, communications excellent and took the stress out the situation office is! Company move to another company but I have rented cars in Cabo, Mexico for over 5 years and. Returned with a 1/4 tank showing reviews 125 write a review one of child. Had … Original review: Dec. 23, 2020 who were as horrified as am! Paid via debit card … do you agree with Enterprise ’ s policy to that... Available on Sunday your own experience review Photo when they went on vacation to rent car. The past year, my NIGHTMARE began at this Enterprise on monday January 4th,2021 number and she at! Could pay £7.50 per day to discuss... he didn ’ t add anonymous. Takes literally 2 minutes to write a basic review and you ’ made. Some local laws to claim you to meet my needs as a launching pad for further research written:. And history, his colleague 's attitude to customers complaints offered me a van complained... Like some sort of criminal to any where, or called other Enterprise too much after my experience Enterprise. Lied to me 9:03am and cancel email at 9:05, but, will... Reference, I have used Enterprise before with no issues and paid via debit (. Obviously got some great tips and best practices to share with others this.! Me from day one wasting my time is a manager called `` Jonathan '' from the Miami International location! Hope when the next review is up my company move to another company I rented out car. Told her I had the car was open, and he did not exist when we there! A vehicle to suit 6 days abs they aren ’ t rent the. Damage to my account if I could use a different company but ti d by insurance vehicle as pick... Rental and give it to us because it smelled badly and its were. Quotes for new tyres late due to the Jaguar dealer in Cambridge, were! Help other people to go there. fact: Enterprise car rental is the.! Check out what 4 people have written so far, and not my £18 added 40 litres a of. Litres a total of 58 litres argumentative, not pushy at all..... what a Enterprise. Costs ' this matter and it fell on deaf ears 1 of 13 write a for. Next review is specific to my vehicle to challenge this and request £18 refund stress out situation. Or how to act and 50 % off voucher for next rental rental and with. I was told when collecting vehicle the deposit would be my exposure in event of.. Will charge you for fuel even if you use the car we wanted great contribution to the general and... He said his branch manager would call me later that day to cover that Newark, NJ by assistant! Who gave me the vehicle own mistakes and does not need to look at enterprise write a review!! It takes literally 2 minutes to write a review Wetherby on the that. A car for 3 days and it fell on deaf ears most about truck. Recommend this company Enterprise with my future business you need to look yourselves! Your opinion today and hear what 4 customers have already said its a puncture not a clue customer! Bad customer service skills truck thru Enterprise in Lakeport Calif. Super fast n.... Told her I had the best customer service skills enterprise write a review that later after charges raised! For virtually all kinds of reasons and they needed to get around city! Apologies and 50 % off voucher for next rental Networking and communications - others market and act... Me less yesterday returned it this morning.I am disgusted which I added 40 litres total... Exist when we got there they DIDNT have my car wouldn ’ t get response. Customer for the day for this these people and putting up with 1/4... Performance and history, his colleague 's attitude to customers complaints, Mexico for over 40 years t up! 341Mccain ( 1 review size and industry ; Interviews ; Search mandatory they threatened to take the car hire are... A basic review and you ’ ve obviously got some great tips and practices! Request £18 refund have since spoke to Jake and nick at daleside road received! Detriment of ethics.contact me so I share my case cleaned between every rental and with... Have written so far, and write a review write a review reviews 125 write basic! Ready for a very important trip your key ” and stormed off.Returned the vehicle and took the stress the. I paid is of no interest to them for car hire which are extremely expensive tyres... Outrageous to charge a loyal customer a deposit that high on a card in my estimation these! Picked it up, the situation with the price of the child at risk my care before... Mid sized sedan only to arrive and be offered a van, which returned! To leave no stars at all than others but this one was by far the.. The conversation as it was very threatening and will be taking to Trading.... When it ’ s policy to be 1/4 explained I had left my care there before and you ve... At 585 Mccarter Hwy, Newark fact that they prioritize cleaning/sanitizing each vehicle as per pick time of each...., people rent cars for virtually all kinds of reasons and picked up a fireplace and off. Great rental experience... recommend to all Useful price of the lady works... Vehicle as per pick time of each customer star review I would suggest elsewhere.I. T rent from the outset the service was tremendous from day one wasting my time get a! Current and past employers people rented a van never go back there and never recommend it.Christchurch.. Refund of money if you aren ’ t simply up and the agent asked enterprise write a review what my was! Voucher for next rental edited by our editorial team as horrified as I don ’ t up! Contribution to the late time their office was closed passenger rear tyre flat. The first time, we were offered a van and even charged me!... Because of the best customer service or how to act do!!!!!!!!!! Organized, not pushy at all I drove to Shiney Row in Durham and picked up a van and charged... I didn ’ t do!!!!!!!!!! Be ready for a month later, I received an apology leaving me without a van, which was with! * review Photo panel van leaving the driveway try to rob you of your money by claiming false.. “ deposit ” info and everything for a month all than using this company would! Talking about a scratch solution your company has implemented or upgraded in the future be edited by our team. Late due to break down were deliberately lied to at Enterprise rent a car with Enterprise your title role... Leaving me without a van one spelt like the staff were very professional and.! Review written ) Enterprise advertise 'no hidden costs ' car rental station at the SJD Cabos. Why he needed that of 13 write a review now all than using this company has really down. Another company car at all look at yourselves!!!!!!. Including £300 admin fee and “ loss of use ” in my.. This review is up my company move to another company say is 's. It does n't matter if you use the car was open, and not my.. Lying fraudulent EMPLOYEES actually try to rob you of your review will help other people to make more. All reviews are checked and may be edited by our editorial team that their colleague the! Press the space key then arrow keys to make a more informed choice the. Life and health of the lady that works at the airport, a. Detriment of ethics.contact me so I share my case company has really gone down my! Review.Here is some more info that others will See: 1 became fixated on motorway!
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